REFUND POLICY

REFUND POLICY

*Rebel Vintage Wholesale* is committed to providing high-quality products and excellent service. Please review our policies below.

Purchase Policy:

• Product Description Review:* Carefully review the product description before purchase to understand the item and its estimated dispatch date.
• *Non-Refundable Items:* Grade B/C/D products are non-refundable. Only Grade A stock is refundable.
• *Business-to-Business Transactions:* We exclusively serve businesses, including Limited companies and Sole Traders on platforms like eBay or Depop. All transactions are B2B and exempt from consumer law.

*Returns/Refund Policy:*

• *Grading Variance:* Expect a 10% grading variance for used items. Laundering is recommended to maximize selling potential.
• *Authorisation Requirement:* Returns must be authorised. We provide credit notes, not refunds. Return items in original condition with proof of purchase.
• *Return Request Period:* Submit return requests within 48 hours of receiving your order. Approved returns must be shipped back within 7 days at your expense.
• *Return Process:* Unauthorised returns will be refused. Approved returns receive a credit note for our online store.

 

For questions or assistance, please contact us.